Data Analyst

The Opportunity

Joining Polo Works as a Data Analyst offers an exciting opportunity to join the Data function, contribute to data-driven decision-making, support and analysis.

As the Data Analyst at Polo Works within the Lloyd's market, you will be responsible the collection, analysis, and reporting of management information. You will work with a team of professionals, collaborate with stakeholders, and ensure accurate and timely delivery of Data insights to drive operational excellence and strategic planning

We are a people-centric culture of togetherness, empowerment and involvement. It is our team that makes PoloWorks.

Key Responsibilities

Provide in depth analysis of performance and business impacts using appropriate techniques and tools, interpreting the outcomes, and preparing relevant reports and documents to inform business decisions.

Provide support to colleagues and assist with enquiries.

Develop and produce ad hoc reports as required.

Produce and deliver accurate, complete and appropriate management information to the management team in a timely manner on a daily, weekly, and monthly basis or as required.

Develop reports by engaging with the requestor to define appropriate format and content to meet their objectives.

Validate, investigate, and troubleshoot issues with management information or associated systems.

Identify continuous improvement ideas that have a direct impact upon business performance and customer service.

Support delivery of change and improvement initiatives when required.

Develop and maintain tools, techniques and procedures relating to analytical and management information activities.

Identify and highlight performance/service issues and trends

Maintain an awareness of the key regulatory issues and operations performance against the consumer outcomes.

Experience & Skills

Experience in management information, business intelligence, or data analytics roles within the insurance industry, preferably within the Lloyd's market is highly desirable.

Knowledge of key Lloyds regulatory returns is desirable.

Knowledge of insurance operations, underwriting processes, claims management, and key performance indicators (KPIs).

Proficiency in data analysis and reporting tools, such as SQL, Excel, Tableau, Power BI, or similar platforms.

Familiarity with data governance, data management, and regulatory requirements related to Data reporting.

Ability to analyse and understand data, shape into insightful Data.

Communication and presentation skills to effectively convey Data findings to stakeholders.

Attention to detail, ability to work with large datasets, and ensure data accuracy and integrity.

Bachelor's degree, or relevant industry experience and knowledge, in data analytics, business intelligence, or finance.

Demonstrates behaviours aligned to the Polo Works PRIDE values:

• Pioneering – we don’t stand still
• Responsible – We do the right thing
• Inclusive – we all play a role
• Delivery Focussed- we provide services we are proud of
• Empowering – we equip people to be their best

What you’ll get in return

As well as a competitive salary, discretionary annual bonus, and 25 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.

Who are Polo Works?

Polo Works is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.

As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.

Our clients, whether digital start-ups or well-established organisations, rely on the Polo Works team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.

With offices in London and Cheltenham, Polo works has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey