Project Manager

Description of role purpose

Work proactively with internal stakeholders, customers, and suppliers to manage the delivery of business-critical solutions.

The role will work closely with the Polo senior management team and a senior project manager to plan and manage change projects that achieve business objectives. This role needs the capability to both act as an advisor on key Projects and a deliverer to make things happen on the ground.

The role location is flexible but attendance in Polo offices (Cheltenham & London) will be required.

Key Responsibilities

Manage the successful delivery of Change, Business, and IT projects to agreed time, cost, and quality standards.

Initiate projects, define deliverables and establish governance models.

Deliver (through full lifecycle) across multiple workstreams displaying industry recognised techniques/methods.

Ensure projects are delivered to agreed time, cost, quality, TCF and compliance objectives.

Execute and manage the project plan on a day-to-day basis, monitor progress and take all necessary actions and escalations where appropriate.

Establish, lead and manage cross functional and multi-disciplined teams (e.g. Business Operations, IT, Risk, Audit etc).

Resource business or IT projects appropriately.

Routinely engage with and communicate with internal and/or external Senior stakeholders.

Support the senior management decision making process.

Work in accordance with Polo’s policies, client and regulatory requirements and operational frameworks.

Engage in Polo leadership forums to share progress, lessons learned and best practices.

Experience and Skills

Demonstrates behaviours aligned to the Polo Works PRIDE values:

• Pioneering – we don’t stand still
• Responsible – we do the right thing
• Inclusive – we all play a role
• Delivery Focused- we provide services we are proud of
• Empowering – we equip people to be their best.

Proven Project Management track record with experience of the full project lifecycle and commercial environments.

Highly effective stakeholder management both internally at all levels and with third parties.

Budget management experience.

Able to cope with varying workload pressures and to prioritise effectively.

A professional and flexible approach.

Champions change and proactively seeks continuous improvement.

Excellent verbal, written and presentation skills.

Experience of working in the insurance industry is desirable.

Experience working within an outsourcing environment is desirable.

Knowledge and Qualifications

Relevant project management qualifications (e.g. Prince2, MSP, APM) required.